#{title}#{text}
#{title}#{text}
#{title}#{text}
#{title}#{text}
#{title}#{text}
FAQ
HOME · FAQ
What's in my box each week?
We build every box fresh each week based on what's in season and what our growers have available. Your box contents are finalized and viewable in your account every Friday around midday. You get one swap per box if there's something you'd rather exchange for a different item.
Is your food organic?
We offer both.
Our conventional boxes are available on Tuesday and Thursday routes. Our organic boxes are Thursday only because our organic grower delivers to us on Wednesdays, so you're getting the freshest organic produce possible. When you're shopping, you'll see both conventional and organic options clearly labelled.
Where is the checkout button?
There isn't one!
Table & Kin is checkout free. Just choose the box you want, pick your frequency, and add it to your order. When your route's cutoff arrives, your order locks automatically and your card is charged. Your fresh food is then delivered to your pickup location. No cart, no checkout, no extra steps.
When am I charged?
Tuesday delivery customers are charged Saturday at 6:00 PM. Thursday delivery customers are charged Monday at 6:00 PM. That's when your order locks for the week. If you need to skip or pause, just do it before that time.
How does the swap work?
Once your box contents are posted on Friday, you can swap out one item for something else from our available inventory. Tuesday delivery customers have until Sunday at 11:59 PM. Thursday delivery customers have until Tuesday at 11:59 PM. After the deadline, your box is locked and we start building orders.
Can I skip a week?
Absolutely!
Log into your account, go to Upcoming Deliveries, and click "Skip Delivery" for any week you want to miss. You won't be charged. If you know you'll be away for a while, you can also add vacation schedules to skip multiple weeks at once. Just make sure you do it before your billing cutoff: Saturday at 6:00 PM for Tuesday delivery, or Monday at 6:00 PM for Thursday delivery.
What if there is no Pickup Location that works with my schedule?
Start your own!
Our Residential Home Hub program lets you host a pickup spot right from your front porch. Bring 4 or 5 neighbours on board and you'll get 20% off your own box every week. Email us at hello@tableandkin.ca and we'll walk you through how it works.